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Do you offer pre-move survey?Yes, certainly we do. For small relocation, we will ask you to list all items you would like to move over the phone call. If you prefer to communicate via email, you can simply send us a list or fill up our inventory form. For bigger relocation, we recommend doing a video-call survey, or if you prefer you can make a video yourself including all items for relocation, and send us via email or WhatsApp. The video survey can be booked at the most suitable time for you.
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How soon should I book my relocation with the removal company?Booking a removal company around 3-4 weeks in advance of your desired moving date is generally a good idea. This allows you to secure your preferred booking day and ensures that we have enough time to make the necessary arrangements for your move. While it's best to book as early as possible, Denix Moving has flexible resources and tries to accommodate last-minute moves.
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How can I book my relocation?Once you accept our quote we can book you in. To book and secure your relocation we do require a 30% deposit. A confirmation email will be sent after the deposit has been received.
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Do you supply packing materials?Yes, we do supply a wide range of packing materials. For small relocations, we can provide the necessary packing materials on the day of your move. For bigger relocations, we do offer delivery of all required packing materials free of charge before your move. You can also purchase packing supplies from us, if packing yourselves.
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When will you start packing my belongings?For bigger relocation: A day or two before the move day is a reasonable timeframe for packing, especially if there is a significant amount of items to pack. For smaller relocation: We will do the packing on the day of your move.
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Do you offer a packing service?Yes! Professional packing services can be a valuable investment when it comes to moving houses. While some people may initially assume that packing services are expensive, they often find that the benefits far outweigh the cost. Here are some reasons why packing services can be worthwhile: time-saving, expertise and skill, stress reduction, and proper packing materials. It's worth considering packing services in relation to the time, effort, and potential risks involved in packing your items yourself. Many people find that the convenience and peace of mind they gain from hiring professional packers make it a worthwhile investment.
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